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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Zhang

August 3, 2024

5  out of  5
rating by John Zhang
"Thomas & Brad was super helpful for homeowner Insurance. Thank you!!!!"
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reikijakey

June 27, 2024

5  out of  5
rating by reikijakey
"Mahalo for great service"
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Sienna and Matt

April 1, 2024

5  out of  5
rating by Sienna and Matt
"Go to State Farm for all your insurance needs. Brad was super helpful finding the right car Insurance for me and my fiancé. He walked us through step by step and throughly explained everything. He was very friendly, and answered every question we had. He has a great attitude and you can tell he really cares about getting the right policy for you. I would highly recommend Brad Wong to anyone I know looking to get insured."
We responded:
"Aloha Sienna and Matt, Thank you very much for your review! I will share your feedback with the team. Thomas"
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Jameson Romualdo

March 30, 2024

5  out of  5
rating by Jameson Romualdo
"Aron A+ customer service! Everything was smooth sailing thank you!"
We responded:
"Aloha Jameson, Many thanks! I will share your review with Aron. Thomas"
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Gerry Elaban

February 29, 2024

5  out of  5
rating by Gerry Elaban
"The people at State Farm Aiea location have always been so easy to work with. They're very friendly. They answer any questions I have."
We responded:
"Aloha Gerry, Thank you very much for taking the time to give us a 5-star review! I will share your feedback with our team. Thomas"
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Corey Morihara

January 28, 2024

5  out of  5
rating by Corey Morihara
"We came in and was instantly greeted with a smile and warm hello from Aron and the staff of State Farm. We were shopping around for insurance and Aron was super helpful in setting us up with a policy. Overall they were very warm and welcoming, funny and polite. I’m thinking I’ll have to return and move my entire company to be insured with State Farm and Aron and his team."
We responded:
"Aloha Corey, Thank you for taking the time to give Aron and the team such a positive review! We look forward to seeing you in the office again in the near future! Thomas"
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Marina Young

January 26, 2024

5  out of  5
rating by Marina Young
"Great working with Aron Okamoto on my HO6 quote. Will recommend him to friends!"
We responded:
"Aloha Marina, Thank you for the great review! I will share with Aron and the rest of the team, and we look forward to assisting your friends as well. Thomas"
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Nina Tholl

January 24, 2024

5  out of  5
rating by Nina Tholl
"Aron was so helpful and extremely knowledgeable. He has helped me with everything from car insurance to personal property insurance to life policy. Highly recommend!"
We responded:
"Aloha Nina, Thank you for taking the time to write us such a positive review! We look forward to seeing you in the office soon again. Thomas"
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halena k

January 20, 2024

5  out of  5
rating by halena k
"Brad and everyone there were very helpful in getting me situated and teaching me everything I needed to know. I just bought my first car so it was such a relief on how easy they made it for me. Great energy there as well!!"
We responded:
"Aloha Halena, Thank you for taking the time to give us a 5-star review! I will share with Brad and the rest of the team. Thomas"
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Royce Yamane

January 13, 2024

5  out of  5
rating by Royce Yamane
"I had the pleasure of working with Aron Okamoto at State Farm. I recently purchased a condo and had to get quotes for Condo Unit Owner Insurance (HO6). Aron was professional, resourceful, helpful, and insightful. He even checked up on me after to see how things were going. Incredible experience from start to finish. Great experience, I left as a happy customer, I’d love to work with him and State Farm again in the future."
We responded:
"Aloha Royce, Thank you for taking the time to give us a 5-star review! I will share your comments with Aron and the rest of our team. Thomas"
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Cameron Wong

January 6, 2024

5  out of  5
rating by Cameron Wong
"Brad was helpful and easy to work with when I switched over from GEICO. Aron was also knowledgeable and explained everything simply to me when I applied for life insurance. Thank you!"
We responded:
"Aloha Cameron, Thank you for taking the time to recognize us with a 5-star review! Thomas"
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Mark Perkins

January 6, 2024

5  out of  5
rating by Mark Perkins
"Brad and the office were very understanding of my needs and responsive to them. Communication was quick and effective. This office really came through after a competitor left us hanging."
We responded:
"Aloha Mark, Thank you very much! I will share your review with Brad and the rest of our team. Thomas"
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Dustin Yamaguchi

January 5, 2024

5  out of  5
rating by Dustin Yamaguchi
"Aron had great customer service. Very friendly and easy to talk to."
We responded:
"Aloha Dustin, Thank you for taking the time to give us a 5-star review! I will share your comments with Aron and the rest of our team. Thomas"
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Dawn Okamoto

January 4, 2024

5  out of  5
rating by Dawn Okamoto
"Aron was so pleasant and helpful!"
We responded:
"Aloha Dawn, Thank you for taking the time to give us a 5-star review! I will share your comments with Aron and the rest of our team. Thomas"
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Aron Okamoto

January 4, 2024

5  out of  5
rating by Aron Okamoto
"As a new client, I love working with Thomas and his team for my insurance needs. Always so helpful!"
We responded:
"Aloha Aron, Thank you for taking the time to give us a 5-star review! We appreciate your business! Thomas"
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Elin Pitts

September 26, 2023

5  out of  5
rating by Elin Pitts
"Highly recommend! Super easy to work with and wants to help make the process as easy as possible!"
We responded:
"Thank you Elin for taking the time to give us a 5 Star Review! "
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Fritz Johnson

July 1, 2023

5  out of  5
rating by Fritz Johnson
"Super quick, excellent follow through as well. I had forgotten to transfer coverage to a new vehicle and received great service regardless"
We responded:
"Aloha Fritz, thank you very much for taking the time to give us a 5 star review! Thomas"
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Nancy O'Donoghue

June 29, 2023

5  out of  5
rating by Nancy O'Donoghue
"I give this office and Aron Okamoto, Account Manager, 5/5 stars. Without an appointment, Aron was able to help me right away. Aron was professional, thorough and a pleasure to do business with. I will recommend to all my friends."
We responded:
"Aloha Nancy, thank you very much for taking the time to give us a 5 star review! Happy we could help and hope to see you in the office soon again. Thomas"
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Traci

June 28, 2023

5  out of  5
rating by Traci
"Aaron was very informative and very helpful."
We responded:
"Aloha Traci, thank you for the great review! Thomas"
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Thomas Ng

May 17, 2023

5  out of  5
rating by Thomas Ng
"Jessica was very helpful and professional!"
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Samuel Rodrigues

May 11, 2023

5  out of  5
rating by Samuel Rodrigues
"Thanks for the quick response and follow-up 🤙"
We responded:
"Aloha Samuel, thank you for taking the time to give us a 5 star review!"
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matthew wong

February 24, 2023

5  out of  5
rating by matthew wong
"Ive had Geico auto insurance for 10+ years. Thanks to Jessica Chun she literally gave me an offer I couldn't refuse. she was extremely helpful and efficient with setting me up for my new auto insurance. I urge anyone who is looking for a 5 star service to contact Jessica Chun. You will not be disappointed. THANK YOU JESSICA!"
We responded:
"Aloha Matthew, thank you for your great review! Looking forward to seeing you in the office. Thomas"
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Matty Wong

February 1, 2023

5  out of  5
rating by Matty Wong
"Thomas and his team have always been very helpful and responsive. They also provide a variety of products that helps us stay protected from our home to our vehicles to much more! Definitely give the Jansson team at State Farm an opportunity guide you and I'm sure you'll find yourself more informed and educated!"
We responded:
"Aloha Matty, thank you for the great review! Looking forward to seeing you in the office soon again. Thomas"
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Sho Yoshikane

December 27, 2022

5  out of  5
rating by Sho Yoshikane
"They are so helpful and make the process very easy to understand. 5/5"
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Lynn Adachi

December 20, 2022

5  out of  5
rating by Lynn Adachi
"Thomas Jansson’s office in HNL is da best! Jessica answered my call & helped me out! I didn’t have a copy of my insurance card & she helped me by explaining how to get a PDF of my State Farm Insurance card on my phone & she even downloaded & forwarded it to me! She made it so easy! Thank you Jessica & Thomas Jansson, what would we do without local State Farm Agents & their physical offices!"
We responded:
"Aloha Lynn, Thank you very much for taking the time to write us a 5-star review! I have shared your feedback with Jessica. We hope to see you in the office soon! Thomas"